As the name suggests, core strength of EDCS is around Oracle Database Administration as well as Infrastructure Management, EDCS has a skilled pool of highly experienced professionals, and most of them are certified administrators with average ten years of professional experience. EDCS has proficiency in wide range of technology stack and various versions ranging from oldest to latest technology available.

Oracle Database Administration

EDCS has expertise in technical architecture services like maximum availability architecture implementation, disaster recovery implementations and maintenance using Real Application Cluster, Automatic Storage Management and Data Guard, Upgradations and Migrations.

EDCS has strong track record in maintaining business critical production Databases by supporting them in 24X7 mode, which includes but not limited to day to day Database administration and proactive maintenance, backup and recovery, performance tuning, periodic patching, refresh of test and development Database, storage, security and user management etc.

EDCS can support customer requirements varying from basic Database administration to specialized services including supporting Database on Engineered Systems or on cloud

Oracle Fusion Middleware (FMW) Administration

Oracle Fusion Middleware comprising several components makes it robust middleware stack to create and run various business applications efficiently. It is also equally complex/vast to implement and maintain thus you require specialize skills. EDCS provides complete life cycle support for FMW, starting from architecture design and implementations to monitoring and effective environment management.

SAP Basis Administration

Today’s complex SAP landscapes need be maintained by skilled professionals, employing and maintaining such staff in house substantially increases cost of administering SAP. EDCS offers various SAP Basis admin services across lifecycle of SAP solution, some of them to mention are:

  • Day-to-day Basis System Administration Tasks
  • Monitoring systems for availability
  • Incident management and problem resolution
  • High availability, capacity and performance management
  • Installations, upgrades and migrations
  • Implementation/ Project Support
  • Recommendation on SAP Architecture
  • Backup and recovery
  • Disaster recovery management

EDCS has skilled Basis Administrators to support mission critical production systems. Your SAP systems can be supported in 24X7 mode remotely with predefined SAL. The cost effective remote model will help reducing your IT budget on Basis administration while availing the quality services.

SQL Server Database Administration

EDCS offers range for services like installation, upgrdation, monitoring and support including security management, replication, Database mirroring, backup and recovery, disaster recovery etc on all version of Database of 32 or 64 bit versions. MySQL Database Administration

Being open source Database, it is vastly used for small application and enterprises, EDCS has very good experience in providing the DBA services like installation and configuration, monitoring and support, performance tuning, high availability/replication, migration ect. to meet the various requirements of customers.

IT Infrastructure Support Service

It is equally important to keep the IT infrastructure like servers, storage, network, desktops up and running properly in addition to the Database and applications being used by organization. We understand how critical IT infrastructure availability and performance for smooth operation of business. We use various tools and alerting systems to actively monitor your servers and network etc around the clock, 365 days a year to ensure uptime and optimal performance so that your business is not impacted or least impacted.

We offer following services, but not limited to:

  • Datacenter management
  • Management and support for private clouds
  • Network management
  • Storage administration
  • Backup solutions & management.
  • Disaster recovery planning & management.
  • Security auditing & hardening
  • Desktop management

Software Solution Service at EDCS is to meet the specific customer requirements which will help to meet their vision. EDCS will not just develop application to meet your need, will also provide complete roadmap and support throughout the product lifecycle. EDCS has following offering to serve in various domains and have skills in leading to programming languages and skills

  • Application development service.
  • Product development service.
  • Solution and Technology consulting.
  • Process analysis.
  • Strategy for team ramp up.
  • Architectural consultation.
  • Product re-engineering.
  • Product / Application migration.

EDCS adapts best practices, various industry standards, proven methodologies and established process to maintain the high quality of deliverables and to reduce the overall cost, thus benefiting our customers.

Training is the most important consideration to keep your IT staffs’ skills up-to-date. EDCS offers the best training services for key Oracle products. Trainers at EDCS are not just trainers; they work on projects and have excellent knowledge and work experience. Our trainers’ practical approach to training and sharing live examples add more value to the training program. EDCS studies your IT resources, identifies training requirements of your staff before conducting any training program or workshop. EDCS offers following training programs.

Train-To-Hire Model: We choose fresh engineer graduates with right attitude and aptitude who will be extensively trained on the products and technologies you would like them to work on. So that resources are ready to delivery from the day one when you onboard them.

Corporate Training: These trainings are tailored to meet your staff’s training needs, we setup the environments required for training session, so that each one will get an opportunities to perform hands on practice. These trainings are meticulously designed to meet your organization skill building needs.

EDCS offers various services around Oracle E-Business Suite all phases of project life cycle like consulting, implementation and operation.

EBS implementation

EDCS adopt Oracle Unified method (OUM) approach for ERP and CRM implementation. Our experience in various verticals has enabled us to incorporate detailed operational and business process knowledge across Industry.

We deliver the following services as part of our implementation services:

  • Pre-Implementation Assessment
  • Implementation
  • Re-Implementations, Consolidations
  • Third party product integration

Customization Development

EDCS offers in developing extensions and customizations for customers' E-business Suite when plain out-of-the-box features don't meet Business/process requirements. Our custom development expertise includes but is not limited to:

  • Oracle MWA/MSCA Framework
  • Oracle Application Development Framework (ADF)
  • Oracle Forms, Reports, OA Framework
  • .NET development for Oracle

Application Maintenance Services.

Many organizations spend most of their IT budget in Application operation management mainly due to dedicated support team which is not utilized fully, in addition to this there can be skills gap with change in technologies may lead to service interruptions thus causing business impact.

Oracle AMS at EDCS is designed to provide cost effective functional and technical support for Oracle E-Business suite across the modules for preventive, corrective and adaptive maintenance. The shared resourcing models, in-depth skills, vast experience, well defined processes, 24x7 support coverage, reusability and knowledge management makes us competitive and deliver value proposition to our customers. The services are tailored to meet your requirements so that you will only pay for the services you use. The benefits to customer are cost effective and reliable service, predefined services levels, complete ownership to run and maintain the Oracle E-Business suite.

Upgrade and Migration

Oracle E-Business suite customers have many reasons to upgrade the application to release 12.2 to ripe the benefits from new features, change in technology stack, ease of administration and many more. The upgrades can be major/release upgrade (11i to R12) or minor upgrades (version upgrades). There can also be business or infrastructure requirements like performance, high availability, hardware maintenance cost etc, to migrate EBS along with Database to another hardware, it can be same or cross platform.

EDCS has skilled resources to plan and execute the end-to-end upgrade and migration projects. The typical upgrade or migration will have the following activities meticulous planned and executed:

  • Upgrade Assessment and Impact Analysis
  • Define upgrade path with least production downtime
  • Perform Trial technical customization upgrades
  • Functional testing and validation of upgraded environments
  • Plan for production upgrade and go-live
  • Post production support and warranty period.

You will be benefited from the professionally managed upgrade projects like lower project cost, shorter downtime of production and least impact to business, minimal risk etc.

EDCS offers end to end SAP Services across SAP lifecycle, our significant technical and domain knowledge in various industries with proven delivery model enable us to benefit our customers to reduce cost SAP management and maximize return on the investment

SAP Implementation & Rollout Service

EDCS has skilled and experienced SAP professionals who have vast domain knowledge in various industries and global exposure. EDCS offers end to end implementation and rollout services using onsite and offshore delivery model. Some of the highlights of service are:

  • Partnering with our customers to thoroughly understand the business processes and design optimized solution and technology landscape
  • Optimized implementation duration and rollout by using template based approach, proven delivery methodology and well established quality control processes
  • Expertise in new dimensional products like APO, SRM, BI, etc.
  • Cost effective end to end implementation for SMB enterprises.
  • Smooth integration of new business units.
  • Smoother transition from implementation to support phase.

Application Management Service

The common challenges faced by many companies today in maintaining the SAP Application are lack of internal skills & alteration, budget constraints, dynamic business requirements, growing business demands etc. SAP Application management Service is a successful model and it is widely accepted globally as against setting up a team of experts in each skill area. With EDCS shared model of delivery, customers can leverage cost effective expert services while they focus on running core business.

  • Functional enhancements and customization.
  • 24X7 Help Desk for Functional and User support.
  • Shared resource model and offshore delivery for competitive price.
  • Well defined SLA, delivery process, vast knowledge base and reusable components.
  • Change management and quality control process as per the industry standards.

ABAP Development

As organization requirements are dynamic and growing business and operations require SAP system to be updated for functionalities, reports etc. It is difficult for organizations meet this varying requirement with internal ABAP developers. EDCS has team of expertise in ABAP development based offshore, who can work with you IT team to develop customizations. Our ABAP developers who can work with your internal IT team and help you in ABAP development of:

  • Reports (Classical, Interactive, ALV)
  • Interfaces, Data conversion and Data migration programs
  • Transactions and Module Pool
  • RFC / BAPI/BADIs and Enhancements
  • EDI / ALE and IDOC

SAP Upgrades & Migrations

To meet the changing dynamics of market and business requirements, SAP recommends customer to be on newer versions of SAP solutions and hence continuously provides patches, add-ons etc. Based on the infrastructure road map and business requirements, there can be following requirements during the SAP lifecycle:

  • SAP version upgrade
  • Database version upgrade
  • Platform migration/ Moving to new hardware (Homogeneous operating system)
  • Cross platform migration (Heterogeneous operating system)
  • Implement high availability solutions

EDCS has experienced team to perform upgrade or migrations which are complex project requires detailed planning and execution in order to reduce the system downtime required thus least impact on business operations. EDCS works well with your IT staff to plan the projects for implementing new features, testing of existing functionalities, and validation of custom ABAP programs to ensure the smoother transition to upgraded or migrated system.

All acquisition